Software & Hardware With Quality Advice
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Terms & Conditions

Here at Purchasing IT we try to make your internet shopping experience as easy as possible. 

When confirmation of your order is received this will mean we have received your order, but does not confirm our acceptance of the order.

Your order will have to be accepted on despatch of the goods. 

We accept Visa/Visa Electron, Visa Debit, Mastercard Debit and Credit, Maestro and JCB

Orders received before 3.00pm will be processed the same day. When we start processing your order this is when your selected delivery time frame begins.

For full details of our delivery please visit our DELIVERY PAGE.

Occassionally a product may have a stocking issue and we will contact you if we cannot make your delivery time selection. If you decide at this point not to extend the waiting period a full refund will be given.

Returns 

All pictures on our website are for illustration purposes only and delivered goods may vary.

We endeavour to make sure the prices, offers and descriptions are as stated; however prices and descriptions are subject to change. 

Your rights to return goods are covered under the EU distance selling directive.

Any of these terms and conditions not affect your statutory right.

You may cancel an order at anytime after placing an order or up to 7 days  of receiving your order (this certain exceptions detailed below).   Notification of cancellation must be given in writing stating the order number and date of order, this return must be at your own cost. Contact us using the contact form on the site.  The goods must be returned within 14 days of your cancellation notice. We will issue a credit for the original goods excluding any original delivery charge, within 30 days of the return of goods to PurchasingIT. Unfortunately due to software restrictions we are unable to accept returns for Microsoft Electronic Download products.

It is the responsibility of the customer to ensure that the goods get back to PurchasingIT in the same condition they where received in. If goods are found to be of a non-merchantable condition or not in their original packaging when received by PurchasingIT; we will be entitled to deduct relevant cost. These charges will be for cleaning, re-packageing or repair as seen fit by PurchasingIT in order to put the goods out for resale.

If the product you asked for is not correct or is faulty notify us via our contact form within 48 hours including our order number and then return the product to us via a recorded service. If the correct product is in stock we will then despatch a replacement, providing the original product is confirmed as incorrect or faulty.

If a product is in good condition and you are returning for your own reasons, where a product is wrapped in packaging or has information labels attached we strongly recommend you retain these for a period of time in the event of you wanting to cancel the order or return the goods. esale.

We regret we cannot refund open software due to manufacturer restrictions.

The above returns policy does not include areas outside Mainland UK.